To initiate a return please email info@theotgshop.com  

 

With limited exceptions, items can be exchanged. Please read the size chart. Returns can not be initiated for sizing issues. 

Please be sure to send your items back in full accordance with our return policy: Items must be sent back within 5 days of the delivery date. Items must be unworn, unwashed, and have original tags attached. Items must be free of stains, makeup, deodorant, or wear. We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or tracking number when shipping back your returns. Returns are processed within 5-7 business days after your item(s) are delivered to us. Damaged, defective, or incorrect items must be reported within 7 days of delivery.

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